Perform a Windows Update by launching Internet Explorer and selecting Tools -> Windows Update. Quit the installation of Creator or Easy VHS to DVD. This is a known issue with Microsoft’s XML 4.0 on systems without the latest Windows Service Packs. When installing Creator or Roxio Easy VHS to DVD, the installer will begin "rolling back" and then give the prompt: Knowledgebase Article : 000219CR | Print this Article If solution to the KNOWN issue is run windows update, and windows update requires internet connection, then is this program unusable in my situation and thus, should it be returned to store as not compatable for my system?Ĭreator installer rolls back then prompts "Set up is interrupted" Does state IE 7 needed (but this is not the same as an actual internet connection, which is not an option for home computer). My question is: "Does this software require internet connection?" System requirements on box do NOT state internet connection required. Solution implies that problem is due to need for windows update (system 1.5 yeas old, so so I believe it does have Vista SP1 on it). Went to office today, got on internet as found this was a known issue. Got the below problem of unable to install (see topic title and copy of web site data base for solution listed at end of this message). Quad core intel q6600, 4 gigs ram, plenty of harddrive space, NVIDIA GX2 9800 graphics card Tried to install on home computer (no internet connection available): Just bought software at Best Buy yesterday.
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